Agentforce Is Real. The Harder Question Is What That Actually Means.
Every enterprise is watching it. Most evaluations are missing the point.Continue reading on Medium »
agentforce, Artificial Intelligence, crm, salesforce
salesforce
Artificial Intelligence, education, salesforce, Technology, world
I Stopped Writing Salesforce Boilerplate by Hand. Here’s What Changed.
There’s a particular kind of developer fatigue that doesn’t show up in burnout surveys.Continue reading on Medium »
Artificial Intelligence, education, salesforce, Technology, world
The Salesforce Skill Most Developers Are Still Sleeping On
Here’s why LWC is your fastest path to a better Salesforce career — and what’s holding most people back from learning it.Continue reading on Medium »
Artificial Intelligence, education, salesforce, software-development, Technology
I’ve Seen Salesforce Professionals Fail the PDI Exam — Here’s the One Thing They All Got Wrong
You’ve been working on Salesforce for months. Maybe longer. You’ve configured objects, written a few Apex classes, built some flows. You…Continue reading on Medium »
agentforce, ai, AI Agents, Artificial Intelligence, enterprise, enterprise-ai, salesforce, TC
Salesforce is crowdsourcing its AI roadmap — with customers
Salesforce lets its customers lead its product roadmap with the thinking that if one enterprise customer has a problem, the others likely do too.
agentforce, Agentic AI, Artificial Intelligence, developer, salesforce
Agentforce Labs: Salesforce Opens the Door to the Future of AI — and Wants You Inside
The quiet release that could change how Salesforce builders shape the platformContinue reading on Medium »
Agents, AI in practice, Artificial Intelligence, salesforce
Salesforce bets on “Agent Albert” to prove AI won’t kill enterprise software
Wall Street worries AI could make traditional enterprise software obsolete. Salesforce CEO Marc Benioff is pushing back with a new AI product and a homegrown metric.
The article Salesforce bets on "Agent Albert" to prove AI won'…
ai, matt-webb, saas, salesforce
Headless everything for personal AI
Headless everything for personal AI
Matt Webb thinks headless services are about to become much more common:
Why? Because using personal AIs is a better experience for users than using services directly (honestly); and headless services are quic…
AI in practice, Artificial Intelligence, salesforce, Short News
Salesforce CEO Marc Benioff says APIs are the new UI for AI agents
Salesforce is opening its entire platform to AI agents. With “Headless 360,” the API becomes the user interface and the browser becomes obsolete. CEO Marc Benioff is putting into practice exactly what OpenAI’s Sam Altman recently called an ine…
agentforce, generative-ai-use-cases, salesforce
Using Salesforce Agentforce for Enterprise Solutioning, Case Intake, and Assignment
An enterprise architecture perspective on how service organizations can use Prompt Builder to transform unstructured requests into governed triage and routing decisions.Most enterprise service organizations do not primarily suffer from a case volume pr…