Tried to upgrade to Pro, got downgraded instead. Now blocked until April 24.

I was going to downgrade to Plus on 4/24, but decided I was going to let it renew as Pro, so I clicked Renew and it instead downgraded me to Plus right away.

Trying to upgrade back to Pro fails with an error and support is saying they cannot do anything and I have to wait until 4/24 to upgrade to Pro.

Nothing has ever made me want to cancel my plan except this is wild to me.