PLEASE HELP – Can’t Cancel Account/Subcription

PLEASE HELP - Can’t Cancel Account/Subcription

Need some help here if anybody has any suggestions for a workaround.

I had a $20/mo subscription with ChatGPT with my old work email. The email got deleted and now I can’t log in to cancel my account / subscription.

I am still being charged monthly and I have been trying to get it canceled via support for 3 WEEKS but have been unsuccessful. They keep telling me that they cannot cancel it without me having access to my email.

I was told that my credit card dispute might take 6-8 weeks but regardless I wanted to know if there’s a better workaround here? (Each time I try to log in it asks me to use a verification code sent to my email, but the email no longer exists 🙃). I know the password and have submitted the billing information too.

Thank you!

submitted by /u/sundressesandpuppies
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